Privacy Policy

Circular ECO Inc. ("Circular.eco", "we", "us", or "our") is committed to protecting your privacy. This policy explains how we collect, use, share, and safeguard your personal information through our website, services, and platform.

1. What Information We Collect

a. Personal Information

We may collect personally identifiable information (PII), such as your name, email, phone number, and location, when you register for events, submit forms, or engage with programs. Some programs may require location data to determine geographic eligibility.

b. Log Data

When you access our services, we automatically collect information from your device and browser, including:

IP address
Browser type and version
Referring pages and links clicked
Pages visited and time spent
Device identifiers

c. Cookies, Pixels, and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance functionality, personalize experiences, measure performance, and enable targeted messaging. You may manage your cookie preferences at any time.

2. How We Use Your Information

We use your data to:

Deliver and improve our services
Fulfill event registrations or service requests
Personalize your experience
Perform research and analytics
Track usage and measure engagement
Provide customer support
Send notifications and messages
Improve security and prevent fraud
Comply with legal obligations

3. Sharing of Information

We do not sell your personal data. However, we may share it under these conditions:

Event Participation:
- If you register for an event, we share relevant details with the event host.
- If you host an event, participant data is shared with you.
Service Providers:
- We share payment and service data with third-party processors as needed.
Aggregate or Anonymized Data:
- We share aggregated insights (e.g., number of users per zip code) with partner organizations and advertisers.

We make it clear when your data is shared and only work with partners who adhere to appropriate privacy standards.

4. Data Retention

We retain your personal data only as long as necessary to:

Provide our services
Fulfill legal or contractual obligations
Resolve disputes or enforce our agreements

Different data types may have different retention periods. For example, event history may be retained for operational analysis, while marketing consent may be updated at any time.

5. Your Privacy Rights

a. General Data Protection Regulation (GDPR)

If you are in the EU or UK, you may:

Request access to your data
Request correction or deletion
Object to processing
Withdraw consent at any time

Once obligations are fulfilled (e.g., event concluded), your account may be deleted upon request. We retain minimal information for legal or fraud prevention purposes unless prohibited by law.

b. California Consumer Privacy Act (CCPA)

If you are a California resident, you may:

Request disclosure of collected data
Request deletion
Opt out of any data “sales” (we do not sell data, but still honor requests)

To exercise your rights, please contact us at [privacy@circular.eco].

6. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children. If you believe we have done so, please contact us for immediate deletion.

7. HIPAA Compliance

You agree not to use our platform to create, store, or transmit any “Protected Health Information” (PHI) under HIPAA, unless you’ve signed a Business Associate Agreement (BAA) with us.

8. Security

We take data protection seriously and employ:

HTTPS encryption
Access controls
Regular vulnerability assessments
Secure data storage practices

No system is perfectly secure, but we do our best to protect your information.

9. Third-Party Links & Services

Our services may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

10. Business Accounts and Listings

Business profiles cannot be removed by closing an account. If a business is permanently closed, we will remove its public-facing profile upon verification. Ratings and reviews are retained to preserve service transparency.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. Significant changes may be communicated by email or platform notices.

12. Contact Us

For any privacy-related questions or requests, please contact:
📧 privacy@circular.eco